Services

We offer a comprehensive range of services in the provision of turnkey software solutions.

Standard services related to our commercial off-the-shelf-products include:

• Configuration of the system to support existing business processes.
• Data migration e.g. importing company and contact data from Microsoft Outlook or other contact management systems. Data mapping and importing of data from disparate data sources.
• Development of custom reports to support existing management processes. This ensures that non-users of the system will recieve information in a familiar format. Of course we try to improve upon existing reports where ever possible.
• Installation and set-up of the system onsite and/or on one of our secure hosted servers.
• Training of users, administrators and developers as necessary. Training is normally provided on site direct to end-users or users (trainers) that can subsequently train other users. User, administrator and developer training can be done via direct and train-the-trainer programmes.
• Support which includes a level of continuous improvement to the system configuration. For example the modification and addition of information views.
• Custom reports and dashboards. We can provide additional reports and dashboards on an as needed basis.